Privacy Policy

1. Introduction

This Privacy Policy explains how AquaMeter collects, uses, and protects your information when you use our website (aquameter.pt) and the AquaMeter mobile application. We respect your privacy and process data in compliance with the General Data Protection Regulation (GDPR).

2. Mobile Application (Bluetooth and Location)

Our application connects to the AquaMeter device via Bluetooth Low Energy (BLE).

• Location Permissions: On Android, location access is a technical requirement for detecting Bluetooth devices. We do not collect, store, or share your physical location. This permission is used exclusively to establish a technical connection with the hardware.
• Consumption Data: The app reads flow and consumption data (liters) from the hardware. This data is stored locally on your smartphone only and is not uploaded to external servers.

3. Data Collected on the Website

To process orders, we collect only the strictly necessary data:

• Identification Data: Name, email address, and shipping address for order processing and delivery.
• Payments: Payments are processed by secure third-party providers (e.g., Stripe). AquaMeter does not store credit card details or bank information.

4. Data Sharing and Retention

Your data is only shared with third parties necessary for service execution (carriers for delivery and payment processors). We retain your personal data only for as long as necessary for tax purposes, legal obligations, and warranty management.

5. Your Rights (GDPR)

As a user in the EEA, you have the following rights:

• The right to access, rectify, or request the deletion of your personal data;
• The right to withdraw consent at any time;
• The right to lodge a complaint with a supervisory authority.

6. Contact Information

To exercise your rights or for any questions regarding your privacy: geral@aquameter.pt.